Recently, I did something shitty. There was a victim, and I was the transgressor. I’ll spare the details except the preface to her conclusion: “I’m going to say this as nice as a I can.” I’d like to borrow that grace when listing my grievances with Apple and my MacBook Pro (Retina, Mid 2012). Except, it’s less about borrowing as it is about imitating. If Apple were a person, I’d call that person an asshole. Instead of doing that, I’ll just try to present the facts with a less Jersey-born-and-bred vernacular.
If you’ve had an experience similar to mine, please share this page. Or, if you want, email me your experience: jbn@abreka.com.
There have been problems with my MBP Retina Display since day one. My original problem is not uncommon – image persistence. Apple offers an official solution on their support pages. Basically, it’s “use a screen saver.” Thanks, Apple. That’s not my problem. And, you – you personified corporation, you – know it. And, I know you know it. How?
Well, for one, the Apple-hosted discussion boards are overflowing with complaints on this exact issue. For (just one) example, see this thread started June 21th, 2012. It has 1,700,172 views and 9,614 replies. Admittedly, the discussion forums rarely have any official Apple-sanctioned responses. As far as I can tell, it exists as a pressure bleed valve. People get angry and yell at virtual Apple, slaking their incipient blood-lust for revenge. Then, they go back to doing what they were doing. It’s about as effective at yelling at a rock. That’s doubly true for the plethora YouTube videos demonstrating the issue, many of which have 100,000+ views.
But, there is a better example of Apple knowing about the problem and actively choosing to ignore it. Beau Hodges tried to put together a class action law suit against them. U.S. District Judge William H. Orrick foolishly threw it out “[b]ecause, fundamentally, Hodges [did] not [identify] any affirmative misrepresentation made by Apple.” Okay, so legally Apple got away with it. But, obviously they knew about it. And, no, it is a misrepresentation to professionals who use computers. As you may be aware, a lot of Mac owners like to create things, especially visual art. Often, visual art must be pixel perfect. It is very hard to achieve such perfection if the screen doesn’t represent the pixels properly in the first place. Although, to be fair, it’s not clear that Apple could have done a full (and appropriate) recall. It’s a very cash-poor company.
The graphics card also had some problems for this model. According to Apple, “a small percentage of MacBook Pro systems may exhibit distorted video, no video, or unexpected system restarts.” Starting in late 2014, I had distorted video. The Geniuses have an automated program to test the video card. Mine passed, no doubt befuddling whoever was responsible for actually fixing my computer.
By mid-March, my computers pathology had progressed to frequent halts and restarts. Given that my graphics card has problems, and Apple states that the video card may produce “unexpected system restarts” I assume the fault lies with the graphics card. This is the most severe of this infernal contraption’s problems. You know what’s not fun? Trying to write your dissertation on a laptop that kernel panics twice daily. Especially when your dissertation is heavily computational, with simulations that take hours or days to run. And, need to be fully restarted given a kernel panic.
Post kernel panic book screen
I don’t know how to estimate my lost productivity from the halts. Or, from going to the Apple store repeatedly, without resolution. Or, from waiting a several days each time for my laptop – with a carefully crafted development environment – to come back to me. But, I think it’s fair to say, it cost me several times the expense of the laptop. That is not consumer-friendly.
I have to bring my laptop to the Apple Store again, before my 90-day extended warrantee for the last failed repair expires. I’ve been putting it off because I can’t spare the lost time. I have strenuous deadlines. Losing my computer makes me miss them. That makes me look bad. Right now, I’m deciding if I should just eat the out-of-warrantee expense. It’s cost-benefit analysis. If I bring it before October 30th, they should (attempt to) repair it for free. But, at a minimum, it will take 4 days. I’ll probably miss my deadlines, which hurts me more.
As a result of bad support, Apple will probably make more money from me. That’s absurd and pisses me off. But, their marketing is so clever, that it probably won’t affect them at all. I’ve been holding off on buying a new IPhone for six months, thinking “if they don’t fix this properly, I’ll switch.” Except, I probably won’t. They have their talons in me. Instead, I’ll just write this to make me feel slightly better about it all.
And yes, I failed spectacularly in saying this “as nice as I can.” Passive aggressive and snark-filled is not graceful. But, hey, it’s way more polite than it could have been.
I suspect most of the training Apple Store Geniuses receive pertains to dealing with irate customers. The general bewilderment displayed when I open up a terminal in front of them suggests the training is not tech-related. However, I still expected them to properly transcribe experiences. Below are my Apple Store Work authorizations. I comment on each one below the quote blocks.
Problem Description/Diagnosis
Issue: Customer states he is having a ghosting issue with display. For example, If machine goes to a screen saver, previous applications that the customer was using will be visible on the display. Customer states that he primarily uses computer for programming and illustrator. He states that the issue occurs when he is actively using the machine. Ghosting also occurs when switching between desktops. Customer states fans make an unusual noise during usage, he states that they sound obstructed (near back right). He states when position of computer is changed, noise stops.
Steps to Reproduce: -Reviewed support article HT5455 on image persistence with customer -unable to reproduce issues at the bar. Proposed Resolution: -Run full diagnostics on machine -Run image persistence test -I am ordering parts in the event any components fail diagnostics, replace components as necessary.
Cosmetic Condition: Minor scratches on bottom case
Known Liquid Damage: No
Check-in Required: Yes
Username: XXX
Password: applestore
Would the customer prefer to create a temporary password while their computer is being serviced?: Yes
Estimated Turn Around Time: We’ll call you in 3 - 5 days
Work Authorization: Customer states computer is backed up.
Mac OS Version: 10.8.2
Hard Drive Size: 251 GB
Memory Size: 16 GB
iLife Version: n/a
Employee XXXXXXXXX
First of all, no – I demonstrated image persistence at the bar. I showed it to the employee. Apparently, he didn’t think it was significant, writing “unable to reproduce issues at the bar.” I didn’t notice this when I left that day, but I should have. Mea culpa. In any case, the persistence issue was not what occurred when “[I was] actively using the machine.” That referred to the fan making a bad sound at heavy CPU utilization.
They solved my problem by blowing compressed air into my machine. Unexpectedly, this did not repair the persistence issue.
Problem Description/Diagnosis
Issue: Customer stated that they frequently see distortion while changing desktops and while using most applications, the display will flicker. This issue was verified by customer recording issue happening.
Steps to Reproduce: Issue was verified by watching video of issue happening. Certain images are ghosted on desktop as well as flickering and image color/distortion.
Cosmetic Condition: No notable damage found on machine
Proposed Resolution: Send to depot repair.
Estimated Turn Around Time: We’ll call you in 3 - 5 days
Mac OS Version: 10.10.1
Hard Drive Size: 251 GB
Memory Size: 16 GB
iLife Version: n/a
Employee XXXXXXXXXX
Two years later, I had a week off where I could afford to be without a computer. So, I went again. Plus, some new issues were percolating. This time, I understood more about the Genius Bar process. That is, it’s about customer management, not technical support. I went in with images and videos to demonstrate the problem, and to intimate that – yes, I have durable evidence. The Genius recorded the problem in a more accurate way.
Apple responded with Apple-typical bravado. They replaced the Logic Board. Once again, unexpectedly, this did not solve the persistence problem. It also had no effect on the visual distortions. I suspect the video card produces them, but I’m not hardware specialist.
Problem Description/Diagnosis
Issue: Customer says (and has screen captures of) kernel panics that have been intermittenly occurring once or twice a day. Computer loses connection to connected external monitor and reverts back to internal only. He also says that he has repeatedly complained of Ghosting issues that he believes is a known and documented issue and requests we replace the LG branded Liquid Crystal Display Panel.
Steps to Reproduce: Visually confirmed customer was able to created a ghosted image with a Finder window left in place for less than a minute. Macintosh Resource Inspector detects all components and recommends running Video Systems Test,
Cosmetic Condition: Mild cosmetic smudges. No visible damage detected during physical inspection.
Proposed Resolution: Sending computer to Apple Repair Facilty under Extended Warranty coverage. All data is fully backed. Turnaround time is 4-6 business days. Customer understands that if evidence of tampering or moisture contact are discovered we may re-quote repair service.
Estimated Turn Around Time: We’ll call you in 3 - 5 days
Mac OS Version: 10.10.x
Hard Drive Size: 256
Memory Size: 16
iLife Version: Unknown
Contact Apple Support Case: XXXXXXXXX
Employee XXXXXXXX
The employee at this store was great (not sarcasm). I came in angry. I told him from the get-go, “I’m angry. I’m not directing this at you. I know you have no responsibility here. But, this is bullshit.” He was calm, and meticulously documented everything I was saying. And, by now, the screen was the least of my concerns. The daily onslaught of fully-halting kernel panics was more of a problem.
A week later, behold! After three years, they replaced the LG display! Way to be a stand-up corporate citizen, Apple! As for the kernel panics, they went with the tried-and-true approach. They replaced the Logic Board, again. Unexpectedly, this did not fix the kernel panics. And, it did not fix the video distortion problem, either.
This is just a sampling of a few post-restart “there was a problem” logs that I saved.
Anonymous UUID: 7FFEA635-CB1A-B92C-A7E8-5006E8D86E72
Sun Jul 12 14:45:42 2015
*** Panic Report ***
panic(cpu 4 caller 0xffffff800c617cc2): Kernel trap at 0xffffff800c5cf4f8, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000050f8020, CR3: 0x000000004b9a8121, CR4: 0x00000000001626e0
RAX: 0x00000000050f8000, RBX: 0xffffff802bcb3800, RCX: 0x0000000000000003, RDX: 0x0000000000000000
RSP: 0xffffff81f987bce0, RBP: 0xffffff81f987bd10, RSI: 0x000000001048a000, RDI: 0xffffff802cad2690
R8: 0xffffff80335f3190, R9: 0x0000000000000000, R10: 0x0000000000000010, R11: 0x00007fd2e1400000
R12: 0x000000001048a000, R13: 0x0000000000000000, R14: 0x000000001048a000, R15: 0xffffff802cad2690
RFL: 0x0000000000010286, RIP: 0xffffff800c5cf4f8, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000000050f8020, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81f987b990 : 0xffffff800c52bda1
0xffffff81f987ba10 : 0xffffff800c617cc2
0xffffff81f987bbd0 : 0xffffff800c634b73
0xffffff81f987bbf0 : 0xffffff800c5cf4f8
0xffffff81f987bd10 : 0xffffff800c5993f9
0xffffff81f987bf20 : 0xffffff800c618224
0xffffff81f987bfb0 : 0xffffff800c634a85
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x000000000c200000
Kernel text base: 0xffffff800c400000
__HIB text base: 0xffffff800c300000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 24756665719217
last loaded kext at 6377909351: com.apple.driver.AppleGraphicsDevicePolicy 3.7.7 (addr 0xffffff7f8f1e6000, size 45056)
last unloaded kext at 159075793033: com.apple.iokit.IOEthernetAVBController 1.0.3b3 (addr 0xffffff7f8daeb000, size 28672)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleMikeyDriver 272.18
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.GeForce 10.0.2
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMuxControl 3.10.22
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B07, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Anonymous UUID: 7FFEA635-CB1A-B92C-A7E8-5006E8D86E72
Mon Jul 20 22:44:46 2015
*** Panic Report ***
panic(cpu 3 caller 0xffffff800f817cc2): Kernel trap at 0xffffff800f7ba809, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000c7020, CR3: 0x0000000002cef028, CR4: 0x00000000001626e0
RAX: 0x000000000000100c, RBX: 0x0000000000000000, RCX: 0x000000000140a000, RDX: 0x000000000000140a
RSP: 0xffffff822c463980, RBP: 0xffffff822c4639c0, RSI: 0x0000000000000000, RDI: 0xffffff80325464b0
R8: 0xffffff822c463a30, R9: 0x0000000000000002, R10: 0xffffff8038d56500, R11: 0x0000000000000000
R12: 0xffffff80325464b0, R13: 0x0000000000000c77, R14: 0xffffff822c463a30, R15: 0x00000000000c7000
RFL: 0x0000000000010282, RIP: 0xffffff800f7ba809, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000c7020, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff822c463630 : 0xffffff800f72bda1
0xffffff822c4636b0 : 0xffffff800f817cc2
0xffffff822c463870 : 0xffffff800f834b73
0xffffff822c463890 : 0xffffff800f7ba809
0xffffff822c4639c0 : 0xffffff800f7de111
0xffffff822c463a00 : 0xffffff800fce6d71
0xffffff822c463a60 : 0xffffff7f91837ae7
0xffffff822c463ac0 : 0xffffff7f918639d8
0xffffff822c463b00 : 0xffffff7f9186c8b2
0xffffff822c463b40 : 0xffffff7f9186c6d2
0xffffff822c463b60 : 0xffffff800fd017cf
0xffffff822c463bc0 : 0xffffff800fcff0c3
0xffffff822c463d00 : 0xffffff800f7e21e7
0xffffff822c463e10 : 0xffffff800f73000c
0xffffff822c463e40 : 0xffffff800f7149f3
0xffffff822c463e90 : 0xffffff800f72531d
0xffffff822c463f10 : 0xffffff800f8031ea
0xffffff822c463fb0 : 0xffffff800f835396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7f91836000->0xffffff7f918a4fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff7f8ff24000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0xffffff7f90379000
BSD process name corresponding to current thread: UserEventAgent
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x000000000f400000
Kernel text base: 0xffffff800f600000
__HIB text base: 0xffffff800f500000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 178206680163746
last loaded kext at 133812459144628: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7f92499000, size 12288)
last unloaded kext at 133979121843540: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f92493000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForce 10.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleMuxControl 3.10.22
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B07, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Anonymous UUID: 7FFEA635-CB1A-B92C-A7E8-5006E8D86E72
Tue Jul 28 19:06:37 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff802d80b596): trying to interlock destroyed mutex (0xffffff804e3645f0)
Backtrace (CPU 0), Frame : Return Address
0xffffff8221ddb8f0 : 0xffffff802d72bda1
0xffffff8221ddb970 : 0xffffff802d80b596
0xffffff8221ddb980 : 0xffffff802db30dac
0xffffff8221ddb9a0 : 0xffffff802db31a94
0xffffff8221ddb9e0 : 0xffffff802d947800
0xffffff8221ddba60 : 0xffffff802d9472ea
0xffffff8221ddbab0 : 0xffffff802d941dd9
0xffffff8221ddbae0 : 0xffffff802dbfe1b0
0xffffff8221ddbb50 : 0xffffff802d78a28d
0xffffff8221ddbb60 : 0xffffff802d7b3dd4
0xffffff8221ddbba0 : 0xffffff802d7ad38c
0xffffff8221ddbcb0 : 0xffffff802d79ffd8
0xffffff8221ddbcd0 : 0xffffff802d7de177
0xffffff8221ddbcf0 : 0xffffff802d71ba6f
0xffffff8221ddbd80 : 0xffffff802d73024e
0xffffff8221ddbda0 : 0xffffff802d730031
0xffffff8221ddbdd0 : 0xffffff802d7149f3
0xffffff8221ddbe20 : 0xffffff802d7303d6
0xffffff8221ddbe50 : 0xffffff802d71c303
0xffffff8221ddbeb0 : 0xffffff802d7da7f0
0xffffff8221ddbed0 : 0xffffff802d7d8313
0xffffff8221ddbf00 : 0xffffff802d75e759
0xffffff8221ddbfb0 : 0xffffff802d8125b7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14E46
Kernel version:
Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
Kernel slide: 0x000000002d400000
Kernel text base: 0xffffff802d600000
__HIB text base: 0xffffff802d500000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 319549405139882
last loaded kext at 318068740116498: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fb0484000, size 69632)
last unloaded kext at 318164558234995: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7fb0451000, size 16384)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.19.6
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.5f8
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 272.18.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.4
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleLPC 1.7.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.driver.AppleMuxControl 3.10.24
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.4
com.apple.nvidia.driver.NVDAResman 10.0.4
com.apple.iokit.IOSurface 97.4
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.iokit.IOBluetoothFamily 4.3.5f8
com.apple.driver.AppleGraphicsControl 3.10.24
com.apple.iokit.IOAcceleratorFamily2 156.16
com.apple.AppleGraphicsDeviceControl 3.10.24
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.30.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 397
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B09, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Anonymous UUID: CEF451D2-80DA-B327-0757-0C9F4CA66F89
Fri Aug 7 18:03:06 2015
*** Panic Report ***
panic(cpu 4 caller 0xffffff800e817cc2): Kernel trap at 0xffffff800e7cf5a6, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8569757028, CR3: 0x000000001021009a, CR4: 0x00000000001626e0
RAX: 0xffffff7f80000000, RBX: 0xffffff802dd52000, RCX: 0xffffff7f80000028, RDX: 0x00000005e9757000
RSP: 0xffffff81fec8b1e0, RBP: 0xffffff81fec8b210, RSI: 0x000000004463b6a5, RDI: 0xffffff80149a9168
R8: 0x0000000000f81000, R9: 0x0000000000001400, R10: 0xffffff804f21e000, R11: 0x00003d9b4b254349
R12: 0xffffff80149a9168, R13: 0xffffff8013917000, R14: 0x0000000000888000, R15: 0xffffff8032c93c30
RFL: 0x0000000000010206, RIP: 0xffffff800e7cf5a6, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8569757028, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81fec8ae90 : 0xffffff800e72bda1
0xffffff81fec8af10 : 0xffffff800e817cc2
0xffffff81fec8b0d0 : 0xffffff800e834b73
0xffffff81fec8b0f0 : 0xffffff800e7cf5a6
0xffffff81fec8b210 : 0xffffff800e7c4549
0xffffff81fec8b5b0 : 0xffffff800e7936d3
0xffffff81fec8b610 : 0xffffff800ece7881
0xffffff81fec8b730 : 0xffffff800ece7b81
0xffffff81fec8b760 : 0xffffff7f90883571
0xffffff81fec8b790 : 0xffffff7f90f02bff
0xffffff81fec8b7c0 : 0xffffff7f9084c995
0xffffff81fec8b7e0 : 0xffffff7f90881fcc
0xffffff81fec8b800 : 0xffffff7f90865944
0xffffff81fec8b820 : 0xffffff7f908524a5
0xffffff81fec8b870 : 0xffffff7f90f01bf8
0xffffff81fec8b8b0 : 0xffffff7f90efccf9
0xffffff81fec8b9c0 : 0xffffff7f9085170d
0xffffff81fec8b9f0 : 0xffffff7f90851ac9
0xffffff81fec8ba20 : 0xffffff7f9085f2cc
0xffffff81fec8ba70 : 0xffffff7f90f012f9
0xffffff81fec8baa0 : 0xffffff7f9084fdb2
0xffffff81fec8bb30 : 0xffffff800ed01192
0xffffff81fec8bb60 : 0xffffff800ed01d89
0xffffff81fec8bbc0 : 0xffffff800ecff503
0xffffff81fec8bd00 : 0xffffff800e7e21e7
0xffffff81fec8be10 : 0xffffff800e73000c
0xffffff81fec8be40 : 0xffffff800e7149f3
0xffffff81fec8be90 : 0xffffff800e72531d
0xffffff81fec8bf10 : 0xffffff800e8031ea
0xffffff81fec8bfb0 : 0xffffff800e835396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4E7]@0xffffff7f9084b000->0xffffff7f908b9fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff7f8ef24000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0xffffff7f8f37d000
com.apple.driver.AppleIntelHD4000Graphics(10.0.6)[0946CF20-EEED-3505-A261-A26EEFE25CF5]@0xffffff7f90eed000->0xffffff7f90f48fff
dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7f8fb62000
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff7f8ef24000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0xffffff7f8f37d000
dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4E7]@0xffffff7f9084b000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
14E46
Kernel version:
Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
Kernel slide: 0x000000000e400000
Kernel text base: 0xffffff800e600000
__HIB text base: 0xffffff800e500000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 67737190192538
last loaded kext at 28159468849890: com.apple.iokit.IOBluetoothUSBDFU 4.3.5f8 (addr 0xffffff7f91457000, size 12288)
last unloaded kext at 28242128582400: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f91451000, size 16384)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.5f8
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.AGPM 110.19.6
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.18.1
com.apple.GeForce 10.0.4
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleMuxControl 3.10.24
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBHub 705.4.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.4
com.apple.nvidia.driver.NVDAResman 10.0.4
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.iokit.IOBluetoothFamily 4.3.5f8
com.apple.iokit.IOAcceleratorFamily2 156.16
com.apple.AppleGraphicsDeviceControl 3.10.24
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.10.24
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.30.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 397
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Anonymous UUID: CEF451D2-80DA-B327-0757-0C9F4CA66F89
Thu Aug 20 15:38:28 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800fffe9f0): "Possible memory corruption: pmap_pv_remove(0xffffff802f89faf8, 0x7fff7aa08000, 0x453d64, 0x8000000453d64024, 0xffffff82047b3b34, 0xfffffe9880805040): pv not on hash, head: 0xffffff803102bd40, 0x7fff7aa40000"@/SourceCache/xnu/xnu-2782.30.5/osfmk/i386/pmap_internal.h:841
Backtrace (CPU 0), Frame : Return Address
0xffffff82047b39f0 : 0xffffff800ff2bda1
0xffffff82047b3a70 : 0xffffff800fffe9f0
0xffffff82047b3b60 : 0xffffff800ffff645
0xffffff82047b3bc0 : 0xffffff800ffad505
0xffffff82047b3cd0 : 0xffffff800ffa319c
0xffffff82047b3d00 : 0xffffff800ff4e637
0xffffff82047b3d40 : 0xffffff80103c1f19
0xffffff82047b3db0 : 0xffffff80103d9742
0xffffff82047b3e30 : 0xffffff80103d9c17
0xffffff82047b3e70 : 0xffffff800ff282d6
0xffffff82047b3ea0 : 0xffffff801001843e
0xffffff82047b3ec0 : 0xffffff8010034b3f
BSD process name corresponding to current thread: powerd
Mac OS version:
14E46
Kernel version:
Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
Kernel slide: 0x000000000fc00000
Kernel text base: 0xffffff800fe00000
__HIB text base: 0xffffff800fd00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 114808045537435
last loaded kext at 4933297306: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f923bd000, size 32768)
last unloaded kext at 180853265241: com.apple.iokit.IOEthernetAVBController 1.0.3b3 (addr 0xffffff7f914dd000, size 28672)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.19.6
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.5f8
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.driver.AppleHDA 272.18.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 10.0.4
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.driver.AppleMuxControl 3.10.24
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBHub 705.4.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.4
com.apple.nvidia.driver.NVDAResman 10.0.4
com.apple.iokit.IOSurface 97.4
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOAcceleratorFamily2 156.16
com.apple.AppleGraphicsDeviceControl 3.10.24
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.iokit.IOBluetoothFamily 4.3.5f8
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.10.24
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.30.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 397
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0